Call Recording

Capture important conversations for compliance, training, and quality assurance purposes.

Advanced Call Recording

The ideal option for any business.

Onsite call recording devices belongs to the past, join the cloud revolution and store your call recording on our secure cloud-based platform.

A Complete Call Recording Service

  • Access recordings from Any Authorized Device:
     Access our web portal from any device with an internet connection, provided it's authorized.
  • Redundancy:
     Enjoy full redundancy in a secure environment to ensure uninterrupted service.
  • Flexible Agreements:
     For peace of mind, choose between a flexible month-to-month or long-term agreement and tailor the service according to your requirements.
  • Storage Management:
     Easily manage your storage as needed, giving you control over your data.
  • Encrypted Call Recording:
     All our advanced call recording packages are encrypted for security.
  • Tamper-Proof:
     Ensure the integrity of your recordings with tamper-proof measures on the Goldtel hosting platform.
  • Recording Authenticity:
     Verify the authenticity of downloaded recordings, assuring the accuracy and reliability of your data.

Call Recording As A Service (CRAAS)

In the past Call Recording was a rigid, one size fits all solution, requiring expensive on-site equipment linked to lengthy contract terms. Today, our flexible cloud-based solutions adapt to your needs eliminating the need for significant investments into hardware. We offer competitive pricing with no upfront fees and the solution can be deployed within hours.

HIGHLIGHTS

  • You decide how much you store and for how long.

  • We offer fully redundant off-site storage of recordings.

  • Our easy to understand responsive web portal makes secure self-management of recordings easy from any location.

  • Stream and download recordings in any compatible web browser on PC or mobile device.

  • Fully protected watermarking and call authentication.

  • Audit logs of deleted recordings are kept.

  • 3 variant redundancy of each recording is stored. U-Law, WAV, Watermarked WAV.

  • We offer AES-256 encrypted archiving of recordings.

  • It is possible to activate Call Recording on any existing or new Goldtel Hosted customer. To activate call recording on existing SIP trunks or hosted clients contact us for the migration process.

Experience Advanced Call Recording

Call Capacity

Unlimited Capacity, High Availability.

Flexibility

Activate on any phone on any system over multiple branches.

Storage

Unlimited storage in a secure data centre.

Security

Encrypted, secure and redundant.

Deployment

Easy and quick deployment.

Pricing

Monthly consumption-based packages make for a more cost-effective solution.

If you want to experience Goldtel’s Advanced Call Recording in action contact us for an extensive solution demonstration. Alternatively, we can connect you with a authorised reseller in your area who will provide assistance and guidance.

Contact Us